The people you can just pick up the phone and call.

Founded RUAL and still sets the technical direction. Decides where the platform goes next, keeps producing new concepts, and has a sharp eye for architectures that last for years.

What to call René about

• The architecture of Core and the big technical decisions
• New platform concepts and prototypes
• The long run: systems that still make sense in ten years

An inventor more than a networker. Behind a desk far more often than on a stage.

Watches over the health of every customer environment and of our own infrastructure, assesses new technology before it reaches customers, and coaches the younger engineers.

What to call Dominique about

• Customer operations and the health of every environment
• Assessing and introducing new technology
• Coaching the engineering team

Good chance you will run into this colleague on site or at a local event.

Turns complex challenges into working solutions, guides customer projects and contributes to the platform roadmap. Also leads the technical support team and coordinates the communication around platform changes.

What to call Jasper about

• Robotics, vision and AI projects
• Ongoing platform development
• Technical support and release communication

If there is a robot or an AI experiment running somewhere, it usually started here.

Sets up financial processes and administration with a precision that leaves no company quite the same. More than our own books: an exceptional organiser who often sees what a customer needs before the customer does.

What to call Suzanne about

• Financial processes and administrative setup
• Consultancy during implementations
• Anticipating what a customer will need

You are likely to meet this role as soon as we start working together.

Runs office operations, coordinates logistics and supports the team wherever needed. Also the driving force behind the development of Studio.

What to call Marvin about

• Office operations and logistics
• The development of Studio
• An environment colleagues and customers can rely on

Practical and everywhere at once: if something needs arranging, this role is already on it.

Jan builds customer environments and integrations, from the first flow to go-live. The kind of engineer who is only satisfied when it does not just work but is right: clean, explainable and ready for the next request.

What to call Jan about

• Building and extending customer environments
• Integrations with surrounding systems
• Go-live and aftercare

From flows in Core to hardware on the floor: Mario makes sure what we promise actually runs at the customer. He switches easily between the software and the physical side of a project.

What to call Mario about

• Flows and process setup
• Hardware control on the floor
• Support on existing environments